Refund Policy

Effective August 7, 2026

First payment

You may request a full refund of your first CloseTempo subscription payment within seven calendar days after that payment. Email closetempo@gmail.com from the address used at checkout and include your company name.

Renewals

Subscription renewals are generally non-refundable once charged, except where required by law or when a duplicate charge or confirmed billing error occurred. Contact us promptly if you believe a charge is incorrect.

Cancellation

You may cancel at any time by emailing us. Cancellation stops future renewals and your service remains available through the end of the current paid billing period unless we state otherwise. Canceling does not automatically refund prior charges.

Processing

Approved refunds are returned to the original payment method through Stripe. Bank processing times vary and are outside CloseTempo’s control.

Contact

Questions or requests: closetempo@gmail.com.